FAQ

Frequently Asked Questions

When can I expect my order?
We need 1 to 3 business days to process your order. After that, your package will be delivered within 5 to 7 business days. So in total, delivery takes approximately 6 to 10 business days.

Can I track the status of my order?
Yes, we provide a Track & Trace feature for all shipments. Once your order has been shipped, you’ll receive a link to your order status page, where you can follow the progress of your delivery. Please note that tracking information may take a little time to update after shipment.

What are the shipping costs?
We NEVER charge shipping fees. That’s great news—it means you don’t pay anything for delivery!

What steps should I take if I want to return an item?
Please read our return policy for detailed information on how to return items.

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Contact:

Feel Ortho
Email: service@feelortho.com
Phone: +31 619013280
Address: 22 Calvariestraat, Maastricht, 6211 NJ, Netherlands
Website: https://www.feelortho.com